-

Major forces shaping the future of work
It’s mind blowing, the forces shaping how we work and will work in the future. They can be overwhelming or exhilarating, depending on your view, but you can’t ignore them. And they will be different depending on your viewpoint. These are mine. I met someone on LinkedIn. From an initial chat we progressed to a…
-

The discounted innovation in Software as a Service
I work with enterprise software customers in a post-sales role. I’m often asked to justify the ongoing costs that are part of the SaaS model, i.e. subscription based. Here are my thoughts that I am going to share next time I am asked. I like to think of it as discounted innovation. To begin explaining…
-

Identifying Technology Transformation S Curves for Modern Work
Determining where the world of work is heading and how it is being transformed is not easy work and there are many great thinkers and institutions spending time on this. But for anyone leading a company or involved in the business of technology transformation, it’s imperative you do your own thinking. Here is mine. This…
-

Your AI Transformation is a journey not a destination
If you’re involved in a major change or transformation at work focused on adopting new AI technologies, this is an important perspective to be aware of. I’m researching this subject for a new trend report (Future of HumAIn Work) and work in this area (disclosure) and in my experience, this perspective or mindset and getting it…
-

Future of HumAIn Work – Human Centric AI Transformation
As I work on a new trend report, this one titled Future of HumAIn Work, I am researching, thinking and synthesising as I go. To help me and publicise this ongoing work, I’m writing posts and also creating videos. This post contains a video I put together covering one aspect – Human Centric AI Transformation. The…
-

An holistic approach to AI transformation – Sense Making with Copilot
In this post I’ve tried to elicit some insights using a Question and Answer approach with Copilot around best approaches to AI transformation. All still in service of the new trend report I’m working on. Some interesting observations – all of Copilot responses are in grey background. My commentary is in blue background. I only…
-

Project versus product management in AI Transformation
I touch on this subject because of the work I am doing currently on AI transformations and, in this work, what so often comes up is the approach to take in managing activities. I have seen so many frameworks on this, some bad and some good. I think they are important and wrote about this…
-

How to align your Employee Experience with your AI Transformation efforts
This follows my last post in which I shared a video to explain the importance of internal communications with employees for AI Transformation efforts as well as documenting a good approach and “how to” for video creation. This post zooms out to cover the broader employee experience and how to align this to your AI…
-

Engaging the whole brain with enterprise AI adoption
I mean a few things with this title. One is the classic reference to address the left and right brain side of activities with adoption, i.e. the human, emotional side vs the rational, business, technological side. But I also mean you can’t just address adoption in parts – you have to get everyone engaged, companywide,…
-

The role of Systems Culture and Strategy for AI adoption
As I work on a new trend report, this one titled Future of HumAIn Work, I am researching, thinking and synthesising as I go. To help me and publicise this ongoing work, I’m writing posts and also creating videos. This post contains some thoughts about the factors that impact AI technology adoption. I think a core…
-

Build an adoption lab for your AI culture
As every company becomes a technology company, so too must every company become proficient in the art and science of technology adoption. I’ve written about technology adoption and adoption hacking many times before since I work in this area in my professional capacity, with customers. As I wrote in a recent post too, we are…
-

Generative AI is here but enterprise adoption is not – here are your strategy choices
At a time of change or inflection such as I believe we are in, it’s important to recognise how you respond. I don’t mean the regular type of change, as constant and accelerated as it has been over the last few decades. I mean the groundbreaking type. You have to be able to recognise change…
-

The ways and means of technology adoption and strategy
Last week I wrote about Microsoft’s Viva [employee experience platform] supporting adoption of it’s new AI technology Copilot which is embedded in the Microsft 365 productivity suite (disclosure). This week I wanted to contextualise things a little. Other than just supporting adoption of a new technology like Copilot, Microsoft Viva has to be considered much…
-

Microsoft Viva supporting adoption of M365 Copilot
As I work on both technologies with customers (disclosure) I wanted to share how I am going about supporting Microsoft 365 Copilot customers with Microsoft Viva technologies, especially with adoption activities. It’s no secret in the technology world that you cannot just make technologies available to users without making an effort to onboard them and…