SenseMaking from the Web is a curated list of recent articles I’ve read and thought worth sharing with my subscribers. I’ve automated this but the curation, which is a discerning process, is all human. I’ve added some commentary.

The missing apex of Maslow’s hierarchy could save us all

Posted on October 28. In his later years, psychologist Abraham Maslow added a new apex to the pyramid of human needs: self-transcendence.

It’s Time to Rethink the Employee Experience

Posted on October 28. The research found that 96% of survey respondents consider recruiting CX employees to be challenging. And 62% are struggling with increasing …

4 things you need to know about the metaverse this week

Posted on October 26. Experts believe that the metaverse will come to represent the next major computing platform, transforming consumer experience and business models …

Everything dies, including information

Posted on October 26. Quite a bit, according to the experts. For one thing, what we think is permanent isn’t. Digital storage systems can become unreadable in as little as …

PepsiCo is working with startups to tap new sources of innovation. Here’s how it does it

Posted on October 26. How can innovative startups work effectively with big firms? One senior executive gives us his top tips. Blue-chip firms with thousands of employees …