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Why globalisation is still important despite headwinds and here is how to leverage it
I’ve just returned from a week in Japan with colleagues from all over the world – the featured image has yours truly pictured in one of sessions we held 😎 I look after Microsoft Japan’s global accounts in EMEA (disclosure) from a customer success point of view – these are global companies with regional operations…
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SenseMaking from the Web
How “Corporate Explorers” Are Disrupting Big Companies From the Inside Posted on August 25. A unique breed of entrepreneurs is creating innovative ventures — without launching startups or chasing VC funding. Meeting fatigue is an IT problem. Here’s how async can help Posted on August 22. The role that meetings (especially virtual ones) play in…
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Content automation and Microsoft’s new OneNote Dictation tool
Creating content is really hard. I’ve been blogging now for the last 15 years and I can tell you, any way I can find to make it better, faster and more efficient, I will do it. So in this post I’m going to share why it’s important and what I’m doing in this area. This…
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Choose carefully how you spend your time
I love this quote by Annie Dillard from her book The Writing Life, which I read not too long ago – here is my review if interested. It’s as spartan and to the point as her prose. How we spend our days is, of course, how we spend our lives. Annie Dillard I thought it…
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Launching a business in a recession – 2 of 4 – Branding
This is a post in a series of four detailing how you can start a business during a recession (find them all eventually under the startup innovation tag). I think it is a commonly held view that we are about to enter into or are already in a recession. For whatever reason you are thinking…
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SenseMaking from the Web
Building a Minimum Viable Product is Like Serving Burnt Pizza — Build Lovable Products Instead Posted on August 12. Jiaona Zhang is currently the VP of Product at Webflow. If love is in the little things, then Jiaona “JZ” Zhang has a keen eye for the details that … CIOs Examine the Inevitable Marriage of…
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Launching a business in a recession – 1 of 4 – Business Planning
This is a post in a series of four detailing how you can start a business during a recession (find them all eventually under the startup innovation tag). I think it is a commonly held view that we are about to enter into or are already in a recession. For whatever reason you are thinking…
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SenseMaking from the Web
The future of employee engagement is in the metaverse Posted on August 4. As the metaverse expands and sits more prominently within a brand’s marketing strategy, Damian Ferrar, senior vice-president, innovation director and … Why your meetings are a waste of time Posted on July 30. Not everyone got it, at first: as the management…
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A jobs to be done primer to transform your innovation thinking
Tony Ulwick, Founder of Strategyn and leading proponent of Jobs to be Done (JTBD) theory and innovation thinker extraordinaire, ran a webinar the other day. I could not attend due to the time it was being held but I did watch the recording that was sent out to registrants. Fascinating stuff and here are my…
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The rental mindset and path to freedom
Nothing is ours, not even our bodies. We always rent never own. This is liberating. I have written about this before in the context of products and commerce: The end of ownership and the rise of usership. But I am referring in this post to a mindset, a way of seeing things that can lead…
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SenseMaking from the Web
We need a global reskilling revolution – here’s why Posted on July 22. License and Republishing World Economic Forum articles may be republished in accordance with the Creative Commons … Beware the rise of corporate rituals designed to manipulate employees Posted on July 21. ONE of Apple TV’s latest shows, WeCrashed, is a drama series…
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Infinite experience at the intersection of employee and customer
As I have written a trend report on the subject (Employee Customer Experience Connection), I’m always on the lookout for new indicators that the trend is catching on through the writing or research of others. I’ve found two such pieces just today which are definitely good indicators, especially of the “connection” part. The first is…
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Power Automate your content curation for WordPress
I started work a while back on trying to curate articles from a platform I use (Flipboard) and bringing them into WordPress. I started with a plugin called Feedzy, an RSS aggregator, but that had limitations. I documented those here in the first of a series of posts called SenseMaking from the web. This post…
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SenseMaking from the Web
How to Create an Employee Handbook Posted on July 15. Learn the benefits of having an employee handbook, what information to include for employees, and find easy-to-use templates. An employee handbook is … The future of cars is a subscription nightmare Posted on July 15. As cars get more expensive to make and profit margins…
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