Blog

innerventur.es/

Profile

innerventur.es/author/stephenw

Homepage

innerventur.es

  • Deciding on business outcomes with Microsoft three clouds

    With Microsoft where I work (disclosure) currently running several employee and partner related events (Ready and Inspire) with many new announcements, I felt the need for some sense making. This DanelDoodle (and Data Doodle) is the culmination of that. More in the breakdowns below.

  • Hiking adventures to combat lockdown malaise

    Some pics from a few days away in Cornwall on the South West Coast Path, one of the finest walks I have ever experienced (this was my third time I love it so much). Nothing like some gorgeous outdoors by the seaside to combat lockdown malaise, lift the spirits and make you feel alive. The…

  • The new customer success partnerships

    Customer Success teams in SaaS companies (mostly what I am focusing on here) probably like to think they are the spearhead for making customers successful (as the name suggests). In truth, its not that simple (is it ever). First a little context on the two DanelDoodle’s I shared in this post. I use the Paper…

  • Metrics that matter in Customer Success

    I had an interesting conversation on LinkedIn the other day. It was based on a retrospective view of the customer success profession which I had written about on the State of Customer Success in 2018 after attending a conference. I captured the essence of the conversation in a DanelDoodle and discuss briefly here.

  • Mood Music – Always Afternoon

    Especially for lazy Saturdays…

  • Two brains on “Everything as a Service” for the price of one

    These are some thoughts captured and co-written by Stephen Danelutti and Jason Noble, two long time contributors to the world of Everything As a Service (XaaS) who met recently. We realised our common background and insights and decided to produce this combined thought piece – hope you enjoy.

  • Hacking humans – welcome to the new frontier

    Yuval Noah Harari, author of Sapiens and Homo Deus, among others, makes a powerful commencement speech in this recent video. As a Dharma Hacker I subscribe to the view that we are hackable. It’s how its done and to what end that is important. Some more thoughts on that and the video, in addition to…

  • Video Vibes – Perpetual Motion

    The title of this video/song says it all and just makes me want to move…

  • The power of yes and no

    Saying yes to anything is very powerful. It is an empowering statement. It seems more positive than saying no. You can say yes to a request or yes to a question about an action, like, “should you do something” or “can you achieve something”? In both cases, our overpowering desire will be to say yes.…

  • The power of yes and no. Saying yes to anything is very powerful. It is an empowering statement. It seems more positive than saying no. You can say yes to a request or yes to a question about an action, like, “should you do something” or “can you achieve something”? In both cases, our overpowering…

  • MoodBoards – Kind of Composed

  • The business of culture change in the tech industry

    I had interesting chats with customers and colleagues recently that I wanted to capture and share. The context was enterprise collaboration technology but I also wanted to expand a little on the increasing business of technology’s influence on culture more broadly and vice versa. It probably raised more questions than answers.

  • As a Service trend research – customer solutions

    This is a topic I will be covering as a chapter in my As a Service trend report. It’s not entirely dissimilar to one of the other chapter topics I will be covering and have written about here: As a Service trend research – products to services.

  • Pay attention, learn and love – a #blm statement

    I want to say something. It seems that to stay silent makes one complicit. And yet…