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  • Things of beauty and action – future of the web experience

    I was struck by two insights recently that impacted my views of web experience and its future. One was recent announcements on WordPress in its 21st year powering over 40% of the web which is considerable, so this is influential – see post by Matt Mullenweg, founding developer of WordPress. The other was seeing recent…

  • Future of HumAIn Work – Human Centric AI Transformation

    As I work on a new trend report, this one titled Future of HumAIn Work, I am researching, thinking and synthesising as I go. To help me and publicise this ongoing work, I’m writing posts and also creating videos. This post contains a video I put together covering one aspect – Human Centric AI Transformation. The…

  • Innovate or die

    In times of change, it’s the innovators that will inherit the earth, not the learners as Eric Hoffer stated. For in my view, learning is part of innovation. To innovate, you have to learn by doing, in the grand experiment called life. Whether individual or company, the same laws apply. I created a DanelDoodle to…

  • SenseMaking from the Web

    As you might have come to expect recently, since I am working on a new trend report which covers the use of AI and the impact it will have on work in the future, this post captures articles heavily loaded in this direction. They touch on the following topics specifically: How AI Kills Linear Thinking…

  • An holistic approach to AI transformation – Sense Making with Copilot

    In this post I’ve tried to elicit some insights using a Question and Answer approach with Copilot around best approaches to AI transformation. All still in service of the new trend report I’m working on. Some interesting observations – all of Copilot responses are in grey background. My commentary is in blue background. I only…

  • SenseMaking from the Web

    The common theme I’ve been picking up on recently and this post of curated articles focuses on mainly is around change management. Seems with all the hullabaloo around AI at work, it has become necessary, or at least fashionable again. Which stands to reason. I’ve been covering it to some degree under the technology adoption…

  • Measuring adoption in your AI Transformation efforts – Copilot Dashboard

    Measurement is one of the main pillars I covered in this post (in the video): How to align your Employee Experience with your AI Transformation efforts. This post will deep dive on the topic and cover the tool made available to Copilot for Microsoft 365 customers whom I am working with to help them understand…

  • Project versus product management in AI Transformation

    I touch on this subject because of the work I am doing currently on AI transformations and, in this work, what so often comes up is the approach to take in managing activities. I have seen so many frameworks on this, some bad and some good. I think they are important and wrote about this…

  • SenseMaking from the Web

    How Notion drives product adoption with email Posted on April 30. A case study of B2B Saas emails, tailored landing pages and activation prowess. A company who knows the importance of technology adoption, addresses it well and makes it effective through automation. Bayer CEO is getting rid of bosses Posted on April 24. Bayer CEO…

  • Designing messages for impact

    It’s something that arguably is going to be taken over by AI in the not-too-distant future, but the discerning human eye will always be needed to finetune things. Or so I believe. This post is about the various aspects of design I have been playing with alongside AI to determine the current possibilities. From a…

  • SenseMaking from the Web

    How One Marketing Team Made AI Part of Its Daily Work Posted on April 10. In today’s always-on environment, AI tools can help marketers optimize and personalize their campaigns quickly and efficiently. But AI alone won’t yield meaningful campaigns. Impact-driving work requires both human ingenuity and machine speed — a combination marketers can’t fully embrace…

  • How to align your Employee Experience with your AI Transformation efforts

    This follows my last post in which I shared a video to explain the importance of internal communications with employees for AI Transformation efforts as well as documenting a good approach and “how to” for video creation. This post zooms out to cover the broader employee experience and how to align this to your AI…

  • Video for communicating with attention sapped employees

    As if TikTok, Instagram’s Reels, and Snapchat haven’t zapped Gen Z’s attention spans enough, YouTube is now experimenting with a feature that allows users to automatically jump to the best parts of a video. How to create effective employee communications in light of such an environment is what prompted this post. I work with customers on many aspects…

  • The art of innovation

    The art of innovation is about thinking new things and doing new things. And it’s for individuals or companies. Don’t worry about being consistent and perfect, that’s for the dead. Innovators are dynamic and imperfect, always thinking and trying new things, experimenting. This is a new format I’m trying – a quick thought rocket with…