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Things of beauty and action – future of the web experience
I was struck by two insights recently that impacted my views of web experience and its future. One was recent announcements on WordPress in its 21st year powering over 40% of the web which is considerable, so this is influential – see post by Matt Mullenweg, founding developer of WordPress. The other was seeing recent…
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Features that delight – AI for better sales productivity – notes
In this post, the first in a mini series, I want to highlight what I see as the killer App for Enterprise AI which revolves around sales experience/performance management and productivity. That’s because traditional ways of selling are under pressure and also because revenue growth is important to all companies. In particular in this first…
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Features that delight with ChatGPT Outlook Edge Bing
In this short demo I’m using Outlook Web App with Bing and ChatGPT embedded alongside an open email in an Edge browser session. I’m showing how I can get help from Generative AI in composing an email that I would send to a customer, for example. This is coming to other Microsoft tools as I…
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Features that delight – delayed receipt and sending of messages
I love some of the options we are given to skip receiving something or delay sending something. The benefits are many, chief amongst them that you have the time to address the message properly at a later stage. This works in both instances, i.e. you snooze the message to a time when you can address…
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Features that Delight – Outlook Calendar Board
The new Calendar Board view is only available in Outlook Web App at the moment but coming to the client soon. It is a delightful tool that still lets you work in calendar view but add a whole host of Applets and integrations alongside it in a zoomable canvas – very productive indeed. There is…
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Features that delight – mostly – chat to self
No I’m not going mad. As the old adage says, the first sign of madness is talking to yourself. Thankfully, there is this BBC Science Focus magazine’s perfunctory dismissal of that and anyway, that’s not my point. I’m referring to text based chat, be it on mobile or PC and regardless of App, which is…
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Features that delight and distress when switching tech tools
Normally I talk about the former, features that delight, when I review any new use of technology or features I’ve come across. But there is most definitely times when distress is the case. And so in this post I have examples of both. Spike in delight First up is a new email app I tried…
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Features that delight – reminders in context – Microsoft Teams
One of the big bets on Microsoft Teams that the CEO himself has articulated (see this post) is that it becomes a “platform as significant as the internet browser, or a computer operating system”. One key outcome of this is that if Teams does become as pervasive as this suggests and the tool where all…
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Features that delight – congratulations Outlook
I’m not normally one to getting too caught up in features as I have written about many times before. But sometimes they are so delightful and unexpected that, not because they have any intrinsic value, but purely because of the delight they create, they should be celebrated. This is one such feature. Details below.