InnerVentures

  • SenseMaking from the Web

    Empower and energize employees with Microsoft Viva | Microsoft 365 Blog Posted on September 23. Work trend index pulse report When employees thrive, companies flourish. Microsoft Viva, the first integrated employee experience platform for the … Looking at 320 pitch decks, here’s what science tells us works best Posted on September 23. Investors are spending…

    Stephen Danelutti

  • Microsoft Viva keeps growing – roundup of latest announcements

    I have some new announcements to share on this subject, or should I say Microsoft has (disclosure) and the full details are captured in this blog post: Empower and energize employees with Microsoft Viva | Microsoft 365 Blog. In this post I just wanted to capture a few things I think are particularly noteworthy, especially…

    Stephen Danelutti

  • SenseMaking from the Web

    The Value of Content: Subscriptions and the Passion Economy | Digital Marketing Resource Hub Posted on September 9. Have we now reached the point where the average internet user accepts that good content is worth paying for? Host Will Francis and digital marketing … The Rise Of The Rundle: A New Trend For Subscription-Based Services…

    Stephen Danelutti

  • Infinite experience at the intersection of employee and customer

    As I have written a trend report on the subject (Employee Customer Experience Connection), I’m always on the lookout for new indicators that the trend is catching on through the writing or research of others. I’ve found two such pieces just today which are definitely good indicators, especially of the “connection” part. The first is…

    Stephen Danelutti

  • At the intersection of inner and outer worlds – the individual and company

    The inner and outer worlds are indivisible and if you are to make a sucess of yourself as an individual, you need to think of both. When it comes to work, companies also have to think about these worlds, in relation to employees and customers. We have to think about how we, as individuals, bring…

    Stephen Danelutti

  • How Microsoft Viva can drive Performance – Correlating and Tracking Business Outcomes

    I’m doing a lot of Microsoft Viva work with customers (disclosure) as well as working on a trend report on a related subject, so I am constantly thinking about where this work leads to. The obvious question is what kind of business outcome you are trying to achieve and how do you measure it. This…

    Stephen Danelutti

  • Microsoft Viva goes vertical – sales productivity module announced

    I have been writing a lot on Microsoft Viva lately since I work with customers on it (disclosure) and since it is an employee experience platform (EXP), I am working on a new trend report that is related: Employee Customer Experience Connection. More specifically, I have been saying in relation to my work and the…

    Stephen Danelutti

  • Employee Experience platform offering grows with new Microsoft Viva modules

    I’m writing this post because I am working on a new trend report covering the subject: Employee Customer Experience Connection. So I have an interest in new developments in related fields and I also want to use these posts as a way to collate all these new developments so I can add them to the…

    Stephen Danelutti

  • The employee customer experience connection – 6 reasons to focus

    With a world that is so binary I’m not surprised there isn’t more attention on this topic. People are either in the one camp, or the other, mostly. There are some, and I consider myself one, that straddle both sides. Here is why I think this is going to become increasingly important and a key…

    Stephen Danelutti

  • 3 reasons retailers are leading at the intersection of employee and customer experience

    This post is related to a trend I am watching: Employee Customer Experience Connection. My thinking is captured in the title, in essence. It came to me on discovering the video from Samsung after which I have also added some additional thoughts: This is really inspiring and makes total sense. It’s well within the realm…

    Stephen Danelutti

  • Microsoft 365 customer questions – Future of Work Vision and Strategy

    Question: We need to work on a Future of Work (FoW) Vision and Strategy, can you share a good framework for arriving at one and managing its implementation as well as Microsoft’s own Vision and Strategy for FoW? Answer: Now I cannot share what was provided for the second part of the question, but I…

    Stephen Danelutti

  • Microsoft 365 customer questions – Sales Productivity

    I work in the business of dealing with customers questions on Microsoft 365 all the time (disclosure), either directly or indirectly. This is part of a series of posts where I share them if they can be of help to others. Where I can of course and naturally, not just the questions but the answers…

    Stephen Danelutti

  • An employee experience update – thought leadership from Microsoft

    Microsoft, with its Employee Experience Platform called Viva, is driving some serious thought leadership for the category and since I work there and picked up on this (disclosure), I thought I would share.

    Stephen Danelutti

  • Beyond onboarding – growth hacking adoption of your product with customers

    NOTE: Enterprise technology and Microsoft 365 (M365) customers are predominantly the context for this post but hopefully it is still useful more broadly. In this context, I define onboarding as the set of activities related to the initial provisioning and orientation of a technology for users. It should ensure that users have seamless access and…

    Stephen Danelutti