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Features that delight with ChatGPT Outlook Edge Bing
In this short demo I’m using Outlook Web App with Bing and ChatGPT embedded alongside an open email in an Edge browser session. I’m showing how I can get help from Generative AI in composing an email that I would send to a customer, for example. This is coming to other Microsoft tools as I…
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SenseMaking from the Web
ChatGPT and LLM-based chatbots set to improve customer experience Posted on February 10. Large language model–driven artificial intelligence (AI) chatbots burst into prominence in recent weeks, capturing enterprise leaders’ attention across various industries. One such chatbot, ChatGPT, made especially notable waves in the tech world, garnering over 1 million users within a week of its…
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Real-World Applications of Generative AI – Sales
Generative AI is revolutionizing various industries from art to medicine. Discovering its potential impact and current use cases is still at an early stage and I have being doing a bit of that under the AI tag. Generative AI describes algorithms (such as ChatGPT) that can be used to create new content, including audio, code, images, text,…
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SenseMaking from the Web
Rethinking Hierarchy Posted on January 27. For all the hype and promise swirling around the idea of eliminating management to create agile, flat organizations, bosses and corporate hierarchies … Creativity training: How to develop creative skills in employees Posted on January 27. By developing skills like divergent thinking and collaboration in the workforce, creativity training…
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Could blogging get a new lease of life with generative AI tools
I’ve been blogging on and off for the last 20 years and have seen its fortunes come and go. All kinds of things have been thrown at it, none more powerful than social media with its short form. Longer form pieces though, as long as well written, still endure and add value. Now with generative…
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SenseMaking from the Web
Artificial Intelligence Is Coming for Human Creativity Posted on January 19. Animal behaviorists have already disputed the uniqueness of human cognitive ability. Another blow to our hubris is now posed by the digital … Zoom Doesn’t Cut It as Corporate Travelers Seek More Conference Networking Posted on January 17. Skift Take A new report from…
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Sense Making with ChatGPT – Office vs Remote Work
A sense making session I recorded focused on the trade-offs between office and remote work for employer and employee. It makes use of good old fashioned human thinking (that’s moi I’m referring to 😉) but sense checked with ChatGPT (as a way to test ChatGPT). I think this summary says it all but watch the…
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How Artificial Intelligence is Changing Marketing Forever
Today, marketers need to be agile, intuitive and strategic to thrive. In future, they’ll need intelligence, of the artificial kind. Artificial Intelligence (AI) is changing how we market forever. AI is the ability for computers to process data and make decisions based on that information. It can solve complex problems, identify patterns in data and…
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Creativity Boosters to get you in the Flow – 3 of 4 – Meditation
We all know Creativity at work is important. It is a leading driver of innovation and it boosts productivity. And when you are in the right flow, you are more creative and productive. Other than having a formulaic approach to better flow (Formula pins down what gets people in the “Flow”) we all want to…
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Microsoft Teams and CRM for Sales Productivity
Bringing CRM tools into Microsoft Teams makes sellers more collaborative with the intention of making them more productive, ultimately to drive top line growth. Microsoft where I work (disclosure) positions this as collaborative Apps that keep you in the flow of work. I’ve already written about the work I am doing with customers on this…
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Minding the accelerating technology gap
Even if every company is now a tech company, there is still a massive gap between the early and fast adopters and the laggards. It goes beyond the chasm of initial technology adoption because now the assumption is all companies have to be using technology in some form or other to compete. The question is…
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Jobs of the future will be what robots cannot do
The title of this post actually comes from a video I viewed on Big Think way back in 2016. It was a short video by renowned American physicist, Michio Kaku. I’ve just searched the site extensively to try and find it again but couldn’t. Good thing I downloaded a copy at the time and uploaded…
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Considering Microsoft Teams as a Platform – get started with App templates
In several foundational pieces I have written about Microsoft Teams as a Platform (disclosure). This post gets to some of the detail and focuses on a simple way to get started with use of App templates in Teams. This is a big focus of my work with customers at the moment and I give an…
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In an age of machines human organisations matter – an ode to joy
There is an explosion of automation, Artificial Intelligence, Machine Learning with many fearing job losses. In the attention economy we have proliferation of social media, questionable content, digital addiction, etc. Freedom of expression knows no bounds yet sensitivities are tested like never before. There are many benefits to adopting these tools and approaches and there…
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