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SenseMaking from the Web

This post is an aggregation of recent articles that I have collected over at Flipboard on my magazine there. It captures great sense making from others, in other words, great articles from other sites I thought worth capturing and sharing. Curating good articles is a discerning process and I’ve automated the delivery of it in WordPress using a Power Automate Flow to achieve this – more on that here.

How to Create an Employee Handbook

Posted on July 15. Learn the benefits of having an employee handbook, what information to include for employees, and find easy-to-use templates. An employee handbook is …

The future of cars is a subscription nightmare

Posted on July 15. As cars get more expensive to make and profit margins dwindle, automakers are coming up with new and loathsome ways to squeeze more money out of their customers. Subscription-based access to vehicle features, like heated seats or remote-start key fobs, are the latest attempt to charge people for …

Forget long screen recordings. These tools automate your company’s how-tos.

Posted on July 15. Scribe and Tango take screen recordings and automatically turn them into step-by-step lists. The leading metaverse theorist shares his thoughts on the …

Do these 5 things first starting a business

Posted on July 15. Not sure where to begin? Read on. When it comes to starting your own business, it can be hard to know where to start. After all, there are so many things to do. From coming up with the idea for the business itself, to creating a plan, to actually launching and getting things off the ground, the …

Agility Is No Longer Optional in Business

Posted on July 15. Agility is no longer an option, and agile marketing and CX organizations and businesses are best set up to weather whatever storms may be on the …

Top Five Reasons Customers Don’t Return

Posted on July 15. GUEST POST from Shep Hyken Whatever you sell, be it a product or service, your customers expect that it will do what it’s supposed to do. If you sell …

Strategic Planning as Leadership Challenge

Posted on July 15. Company strategies often fail and this is frequently ascribed to unpredictable changes in the context. But most failures are the result of fairly predictable challenges, including one factor that is constantly overlooked: the role and impact of loss. New strategic priorities inevitably generate …

Drive Profitable Growth And Deliver Value Through Digital

Posted on July 15. As the next era of digital unfolds, consumer expectations will continue to evolve, creating more demand than ever for high-quality, seamless digital …

Delivering product innovation in a customer-first, disruptive world

Posted on July 14. Would it be surprising to learn that decreasing company lifespans correlate directly with increasing rates of technological innovation? Over half of the Fortune 500 companies from 2000 no longer exist. Furthermore, it is predicted that 90% of today’s Fortune 500 companies will be acquired, merged, …

Gen Z Wants Video And Personalization, But Is Less Interested In Email

Posted on July 13. Email is the preferred communication channel of consumers: 52% choose it, versus a distant 17% for text and 14% for online accounts. But young people …

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