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SenseMaking from the Web

This post is an aggregation of recent articles that I have collected over at Flipboard on my magazine there. It captures great sense making from others, in other words, great articles from other sites I thought worth capturing and sharing. Curating good articles is a discerning process and I’ve automated the delivery of it in WordPress using a Power Automate Flow to achieve this – more on that here.

3 simple tricks for driving change in your workplace, no matter your role

Posted on October 7. The authors of ‘Hack Your Bureaucracy’ explain a central misunderstanding about getting things done: change happens just because the person in charge declares it should. In our experience, too many people think that the president—or your CEO, organization head, or university president—is the …

Why Customer Service Is the New Marketing

Posted on October 6. October 6, 2022 SPONSORED CONTENT Sprinklr’s Arun Pattabhiraman explains how brands can close the gap between these two functions. Happy customers make …

XaaS and subscription business models | Get started with business model innovation | SAP Insight

Posted on October 6. Explore business model innovation and the rise of XaaS and subscription business models – learn about the benefits, examples, and more.

Research: How Employee Experience Impacts Your Bottom Line

Posted on October 6. Executives might be more accustomed to seeing business cases and ROI calculations from marketing and sales teams, but they should start empowering talent departments to make their own case. Why? Because customer-facing employees and revenue are strongly linked, the authors find. In their research, …

AI can produce prize-winning art, but it still can’t compete with human creativity

Posted on October 6. People consider creativity to be inherently human. However, artificial intelligence (AI) has reached the stage where it can be creative as well. A …

The rise of product-led growth is creating opportunities for startups

Posted on October 1. Welcome to The TechCrunch Exchange, a weekly startups-and-markets newsletter. It’s inspired by the daily TechCrunch+ column where it gets its name. Want it in your inbox every Saturday? Sign up here. More companies are adopting product-led growth (PLG), in which the product itself does most of the …

How to Prepare for AI Writing Disruption in Content Marketing

Posted on September 27. The content marketing industry is witnessing a paradigm shift. The search for the keyword “AI copywriting” is trending upward globally. On Google Trends, between December 2021 and now (August 2022), the search term has maintained an upward trend. Also trending alongside it are more specific keywords, …

The real opportunity in creative AI: Deepening human creativity

Posted on September 25. We are on the cusp of a paradigm shift brought by generative AI — but it isn’t about making creativity “quick and easy.” Generative technology opens new heights of human expression and helps creators find their authentic voices. How we create is changing. The blog you read earlier today may have …

What is the future of the employee experience?

Posted on September 25. Employee experience directly impacts the customer experience so it’s critical for businesses to invest in both to achieve success Every company’s success is tied to its talent – recruiting and retaining the employees needed to deliver high-level customer experiences that support the bottom line. Yet …

9 Future of Work Trends Post Covid-19

Posted on September 25. In short: Ongoing changes in the way people work have permanently transformed employees’ relationship with and expectations of work. • Hybrid work could …

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