InnerVentures

  • The product customer success cycle

    This DanelDoodle pretty much speaks for itself but just a few added notes. The feedback loop is the critical element for success (aside from the obvious one – the customer/user being at the centre of everything).

    Stephen Danelutti

  • Thought rocket: arc of change and bending reality

    As the year closes on a challenging 2019 this brief retrospective on my InnerVentures is preparation for 2020. If it shines a light for anyone else then I am grateful 🙏 I’ve been at the game of workplace change a long time now and sometimes I get despondent. I weary at the lack of change…

    Stephen Danelutti

  • Microsoft Teams Live Events and the new channels of work

    I’ve just come off a week of successfully helping a customer run a Microsoft Teams Live Event for an annual event they run. The nature of the event they ran last week was to showcase innovation by the IT department to the rest of the organisation. This was the 5th such event being run in…

    Stephen Danelutti

  • Startup lessons for the workplace

    I discovered this really awesome resource on the BBC – articles and exposes on work life. In it I came across this intriguing concept of Adaptability Quotient in an article: Is ‘AQ’ more important than intelligence?

    Stephen Danelutti

  • Tech Intensity and the Adaptive Organisation

    Tech Intensity is not my phrase or concept, it comes from the CEO of the company I work for, Microsoft – Satya Nadella first wrote about it here earlier this year: The necessity of tech intensity in today’s digital world.

    Stephen Danelutti

  • Customer Success Influencers

    Not much elaboration needed but a few words just to be clear about what I am saying in this doodle:

    Stephen Danelutti

  • A series on attitudes

    Stephen Danelutti

  • Customer Success outcomes and their causes

    I’m trying to distil the essence in this doodle, often for my own sanity, to help me focus on the right activities in the work I do with customers.

    Stephen Danelutti

  • Update on As A Service Trends

    It’s been a while since my last update and there’s been lots going on so sit down, grab a ☕ and enjoy reading about a host of new announcements and articles capturing the trend.

    Stephen Danelutti

  • Effective Meetings and Collaboration at work and Microsoft Teams

    I’m often frustrated with how meetings are misused and ineffective at work. I know I’m not alone 😬

    Stephen Danelutti

  • Homo Deus and the cosmic dance between humans, mind and machine

    I’ve just come back from holiday where I read Homo Deus by Yuval Noah Harari. It focuses on many things and chiefly the direction is forward looking, as opposed to his first book, Homo Sapiens, which looked backward from whence we have come. One aspect I was fascinated by was his account of the recognised…

    Stephen Danelutti

  • Favourite demos from Microsoft Ready and Inspire 2019

    Ready is an annual employee focused event run by Microsoft and Inspire is partner focused. We generally run them in July and present some really cool demos and content and so here is some public facing material I can share and my favourites from a bunch. Notice in the case of the Teams in the Classroom…

    Stephen Danelutti

  • Thought Rocket: State of Enterprise Collaboration

    As the title of this post suggests, this is a very quick thought on the state of enterprise collaboration, mostly captured in the form of a DanelDoodle – the one above. Some added thoughts/considerations: In my view, each new phase supplements the last, not replaces and all products and forms of activity still exist and…

    Stephen Danelutti

  • Update on As a Service Trends

    The latest and greatest posts and research on the subject and these are all being tracked with a tag here. I include Customer Success in this being a subset of the As a Service trend but I’ve added it under a separate section. The future of car ownership: Cars-as-a-service Automated Vehicles Will Unlock Countless as…

    Stephen Danelutti