• SenseMaking from the Web

    The myth that remote work stifles innovation and creativity is gaining ground–but the same evidence shows that it was only true in the pre-2010s workplace Posted on January 3. The pendulum keeps swinging and this time, in this article, in favour of remote work. It posits, with evidence, that with the advent of social and…


  • Reflections in the transitional void

    This last post for the year comes at a great time for reflection, on what passed in the year before and what is to come in the year ahead. The welcome lull that the festive season affords is one of my favourite times not just because I get dedicated time to spend with family. I…


  • SenseMaking from the Web

    How to fight the “tyranny of small decisions” Posted on December 15. The book shop in Garrett’s local town always has beautiful displays. Every time he walks past, Garrett smiles at some quirky, cuddly toy hang-gliding … 5 Forces That Will Drive the Adoption of GenAI Posted on December 14. Today there’s a lot of…


  • Build an adoption lab for your AI culture

    As every company becomes a technology company, so too must every company become proficient in the art and science of technology adoption. I’ve written about technology adoption and adoption hacking many times before since I work in this area in my professional capacity, with customers. As I wrote in a recent post too, we are…


  • Dont outsource all reasoning and communication to AI

    Charlie Munger (may he RIP) once said on AI: ‘I think old-fashioned intelligence works pretty well’. He was well known to have been sceptical of many things related to AI. Think what you may of him, he was a rather successful businessman who made many good decisions in his life, so I’d be inclined to…


  • SenseMaking from the Web

    Democratizing AI with digital adoption platforms Posted on October 16. More quickly even than the internet, generative AI has become a core technology that is shaping our immediate workplace reality and longer-term … The new non-negotiable marketing skills according to Booking.com CMO Arjan Dijk Posted on October 9. Arjan Dijk has presided over Booking.com’s most…


  • Is Intention running the software in your head

    This is an alternative take on what I have written about before, Choose carefully how you spend your time. In that piece I riffed on Annie Dillard’s famous quote: “How we spend our days is, of course, how we spend our lives.” By that is ultimately meant, you become what you spend your time doing and…


  • Generative AI is here but enterprise adoption is not – here are your strategy choices

    At a time of change or inflection such as I believe we are in, it’s important to recognise how you respond. I don’t mean the regular type of change, as constant and accelerated as it has been over the last few decades. I mean the groundbreaking type. You have to be able to recognise change…


  • The ways and means of technology adoption and strategy

    Last week I wrote about Microsoft’s Viva [employee experience platform] supporting adoption of it’s new AI technology Copilot which is embedded in the Microsft 365 productivity suite (disclosure). This week I wanted to contextualise things a little. Other than just supporting adoption of a new technology like Copilot, Microsoft Viva has to be considered much…


  • Microsoft Viva supporting adoption of M365 Copilot

    As I work on both technologies with customers (disclosure) I wanted to share how I am going about supporting Microsoft 365 Copilot customers with Microsoft Viva technologies, especially with adoption activities. It’s no secret in the technology world that you cannot just make technologies available to users without making an effort to onboard them and…


  • Techno optimist with positive impact – new generational sensemaking

    Two things/events lead me here, to this thinking and sense making. One is Marc Andreesen’s latest thinking, published on the 16th of October in his Techno-Optimist Manifesto. The other is the crisis unfolding in the middle East. Here are my thoughts, not so much on the thinking or the events themselves but our reaction to…


  • The powers and limitations of generative AI in writing

    I think there are broadly three areas in which Generative AI is having an impact on creativity and/or productivity at work. I asked ChatGPT to elaborate on the three and the result I got is below. A great result if I may say and far better than I could have done in the time. So…


  • SenseMaking from the Web

    How brands are reshaping the subscription economy Posted on September 22. The subscription market is booming, fueled by consumers’ thirst for content, convenience and innovative products and services. At the same time, … OpenAI’s GPT-4 Scores in the Top 1% of Creative Thinking Posted on September 13. Of all the forms of human intellect that…


  • 5 reasons why those using AI will accelerate innovation

    I’m talking about how the use of AI will accelerate innovation efforts and outcomes for startups and established companies alike. How those that use AI for these efforts will outsmart and outperform those that don’t. Innovation will be a major beneficiary of AI as the process of innovation becomes more efficient and the management of…