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  • Future of humAIn work – technology adoption

    As I work on a new trend report, this one titled Future of HumAIn Work, I am researching, thinking and synthesising as I go. To help me and publicise this ongoing work, I’m writing posts and also creating videos – sense making essentially. This post contains a video I put together covering one aspect – technology…

  • In an age of more the value of less

    As the featured image suggests, this is a thought rocket, some sensemaking on the fly – essentially some quick thoughts on a recent development, announcement, something random, etc. In this post, it’s the latter, and I’m experimenting with a new format. The format is basically an Instagram post with multiple images I created, in a…

  • SenseMaking from the Web

    This post captures sense making and writing from others I thought worth sharing with my subscribers. I’ve automated this (more on how if interested) but the curation, which is a discerning process, is all human. This month’s collection is predominantly focused on AI and its adoption in the enterprise since I am writing a trend report focused on…

  • A fire in my head

    I’ve been writing a lot about AI recently. I work with the technology every day and I’m doing research for a new trend report on the subject. I’m drowning in AI. This post is about writing, creativity, ideas and the importance of this faced with an onslaught of AI. I often write to sense make.…

  • AI and Humans at Work – An Experiment

    I’m working on a trend report (Future of HumAIn Work) exploring the interrelationship between AI technologies and the employee experience. I experimented researching an aspect of the subject using AI and this post showcases the approach and result. I was inspired by a recent article I came across after numerous Copilot queries, by Mckinsey &…

  • SenseMaking from the Web

    The myth that remote work stifles innovation and creativity is gaining ground–but the same evidence shows that it was only true in the pre-2010s workplace Posted on January 3. The pendulum keeps swinging and this time, in this article, in favour of remote work. It posits, with evidence, that with the advent of social and…

  • Reflections in the transitional void

    This last post for the year comes at a great time for reflection, on what passed in the year before and what is to come in the year ahead. The welcome lull that the festive season affords is one of my favourite times not just because I get dedicated time to spend with family. I…

  • SenseMaking from the Web

    How to fight the “tyranny of small decisions” Posted on December 15. The book shop in Garrett’s local town always has beautiful displays. Every time he walks past, Garrett smiles at some quirky, cuddly toy hang-gliding … 5 Forces That Will Drive the Adoption of GenAI Posted on December 14. Today there’s a lot of…

  • Build an adoption lab for your AI culture

    As every company becomes a technology company, so too must every company become proficient in the art and science of technology adoption. I’ve written about technology adoption and adoption hacking many times before since I work in this area in my professional capacity, with customers. As I wrote in a recent post too, we are…

  • Dont outsource all reasoning and communication to AI

    Charlie Munger (may he RIP) once said on AI: ‘I think old-fashioned intelligence works pretty well’. He was well known to have been sceptical of many things related to AI. Think what you may of him, he was a rather successful businessman who made many good decisions in his life, so I’d be inclined to…

  • SenseMaking from the Web

    Democratizing AI with digital adoption platforms Posted on October 16. More quickly even than the internet, generative AI has become a core technology that is shaping our immediate workplace reality and longer-term … The new non-negotiable marketing skills according to Booking.com CMO Arjan Dijk Posted on October 9. Arjan Dijk has presided over Booking.com’s most…

  • Is Intention running the software in your head

    This is an alternative take on what I have written about before, Choose carefully how you spend your time. In that piece I riffed on Annie Dillard’s famous quote: “How we spend our days is, of course, how we spend our lives.” By that is ultimately meant, you become what you spend your time doing and…

  • Generative AI is here but enterprise adoption is not – here are your strategy choices

    At a time of change or inflection such as I believe we are in, it’s important to recognise how you respond. I don’t mean the regular type of change, as constant and accelerated as it has been over the last few decades. I mean the groundbreaking type. You have to be able to recognise change…

  • The ways and means of technology adoption and strategy

    Last week I wrote about Microsoft’s Viva [employee experience platform] supporting adoption of it’s new AI technology Copilot which is embedded in the Microsft 365 productivity suite (disclosure). This week I wanted to contextualise things a little. Other than just supporting adoption of a new technology like Copilot, Microsoft Viva has to be considered much…