• Designing messages for impact

    It’s something that arguably is going to be taken over by AI in the not-too-distant future, but the discerning human eye will always be needed to finetune things. Or so I believe. This post is about the various aspects of design I have been playing with alongside AI to determine the current possibilities. From a…


  • When all about is a sea of artificially intelligent content

    I started out this post with the intention of exploring AI assisted writing and images on WordPress – a test run of some new functionality that has just been released. But then it turned into a set piece, a critique even, on writing in the age of AI. Since I both write and am a…


  • Power Automate your content curation for WordPress

    I started work a while back on trying to curate articles from a platform I use (Flipboard) and bringing them into WordPress. I started with a plugin called Feedzy, an RSS aggregator, but that had limitations. I documented those here in the first of a series of posts called SenseMaking from the web. This post…


  • SenseMaking from the Web

    How to Create an Employee Handbook Posted on July 15. Learn the benefits of having an employee handbook, what information to include for employees, and find easy-to-use templates. An employee handbook is … The future of cars is a subscription nightmare Posted on July 15. As cars get more expensive to make and profit margins…


  • Sense Making from the web

    This post is an aggregation of recent posts that I have collected over at Flipboard on my magazine there. I’ve automated the collection of these posts around specific topics and intend to share the best here in this blog from time to time. Here is the latest batch and I have been using Feedzy, an…


  • Content management with WordPress evolved – full site editing 1

    Last month WordPress announced that full site editing was coming to its WordPress.com users of which I am one. I’ve been meaning to take it for a spin but haven’t managed to until now. This post is an attempt at documenting my experiences as I try and learn the new functionality as well as get…


  • 3 ways to automate WordPress and improve content creation

    This is a test post to some degree as well as an explainer. I’ve been trying to work out the best way to get a post out without needing to tend to some of the tedious chores of publishing a post every time. I want to get those out the way fast so I can…


  • How to respond to global challenges mindfully and the 3 stakeholders in success

    The title of this post is hopefully not too oblique and its clear I’m referring in part, to the challenge of our time – COVID-19. And when I say mindfully, my principle context is the practice of meditation, where paying attention is key. By paying attention you become more aware. You become more concentrated and…


  • Corona as a catalyst for teamwork customer success and AI

    I wouldn’t be the first to jump on the Corona Virus bandwagon, if that’s what I was trying to. No, I’m simply observing the ways I see others doing so, with varying degrees of success, and for good and bad reasons. Mostly it’s a way to conflate the unintended impact it is having, or where…


  • The engine of the subscription economy

    I read this article the other day: 4 Reasons Why Salesforce Could Acquire Zuora. I’m writing this trend report: As a Service Trend. Two of the chapters I will be covering are Subscription Economics and Technology Ecosystems. Point 2 in the first article linked above gets to the heart of and intersection between these two…