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Features that delight – AI for better sales productivity – notes
In this post, the first in a mini series, I want to highlight what I see as the killer App for Enterprise AI which revolves around sales experience/performance management and productivity. That’s because traditional ways of selling are under pressure and also because revenue growth is important to all companies. In particular in this first…
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SenseMaking from the Web
How Leaders Will Use AI to Unleash Creativity Posted on April 27. ELISE HU: On today’s show, John Maeda. John Maeda is a Vice President of Design and Artificial Intelligence at Microsoft, and in his richly varied … Digital transformation as a service is poised to drive enterprise growth Posted on April 25. Organizations are…
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The creative and supply process for artwork on this site
At some point in the evolution of this site I added the art I created for the purpose of selling it on t-shirts (small aside – here is the real purpose I create art). Anyway, this is not so straightforward as you can imagine and I have learned a lot and made many changes on…
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When life and the Bots beat down – Art
We are going through trying times – economically, politically, environmentally, etc. While these times should pass, at least in some areas, the pace of technological change likely wont. If anything, it will speed up. A case in point, recent announcements in AI which I am writing about. As much as I am a technophile, it…
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SenseMaking from the Web
Employee Success Drives Customer Success: Turning To Your Employees First Posted on April 12. Wayne McCulloch is Chief Customer Officer at WalkMe, leading all post-sales functions, including customer success, service and support. Philosophers, poets and psychologists have long offered the intuitive wisdom that personal success, with relationships or otherwise, starts by taking honest stock of…
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Thoughts on thought rockets
Thought rockets are especially useful when you have limited time. In this context they are useful in channelling your thoughts and getting to the core of what you are doing or trying to say fast and effectively. I especially enjoy it while writing. Sometimes you should subject yourself to this pressure even when you don’t…
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SenseMaking from the Web
Prompts for communicators using the new AI-powered Bing – The Official Microsoft Blog Posted on March 31. • The new Bing, your AI-powered copilot for the web, is now in preview, and you might be surprised at how much it can help us be better at our craft of … A Whole New Way of…
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Sales was ripe for disruption and then along came AI
Buyers are typically two-thirds of the way through a purchase journey before even engaging a seller. That’s because they’re doing a lot of research upfront so they already know a lot about your company, your products, the features, your competitors, even the price. With such little reliance on sellers, imagine bringing the capabilities of AI…
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SenseMaking from the Web
Introducing Microsoft 365 Copilot – your copilot for work – The Official Microsoft Blog Posted on March 16. Humans are hard-wired to dream, to create, to innovate. Each of us seeks to do work that gives us purpose — to write a great novel, to make a … Microsoft 365 ‘Copilot’ uses AI to automate…
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Dinosaurs can dance – the Microsoft story
As I approach 10 years at Microsoft (disclosure), I can honestly say that when I started here, I didn’t think I would be here that long. Granted it was not an uninterrupted 10 years. I left in 2016 for two years. But the fact I returned is a testament to Microsoft’s transformation. And that is…
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Poll of Life – where do you stand
There’s nothing worse than going through difficult times and we sure are going through one of those at the moment. It’s bad no doubt about it and could still get worse. I’m referring to the war in Ukraine of course, the economy, the cost of living crisis, the layoffs, take your pick. And this is…
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When all about is a sea of artificially intelligent content
I started out this post with the intention of exploring AI assisted writing and images on WordPress – a test run of some new functionality that has just been released. But then it turned into a set piece, a critique even, on writing in the age of AI. Since I both write and am a…
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SenseMaking from the Web
Rules for sustaining peak performance as we grow older Posted on March 2. Recent discoveries in embodied cognition, flow science, and network neuroscience have revolutionized how we think about human learning. On paper, … Zooming Out: The Power of Putting Things in Perspective Posted on February 28. Shortly after the publication of my book Callings,…
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Microsoft 365 customer questions – OpenAI strategy and roadmap
What a whirlwind couple of weeks and months. Since OpenAI and ChatGPT landed properly in the context of its relationship with Microsoft, I and I am sure many of my colleagues at Microsoft have been inundated with questions. This is so fast moving its difficult to keep track. I have already shared several posts under…
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