• Thoughts on thought rockets

    Thought rockets are especially useful when you have limited time. In this context they are useful in channelling your thoughts and getting to the core of what you are doing or trying to say fast and effectively. I especially enjoy it while writing. Sometimes you should subject yourself to this pressure even when you don’t…


  • SenseMaking from the Web

    Prompts for communicators using the new AI-powered Bing – The Official Microsoft Blog Posted on March 31. • The new Bing, your AI-powered copilot for the web, is now in preview, and you might be surprised at how much it can help us be better at our craft of … A Whole New Way of…


  • SenseMaking from the Web

    Introducing Microsoft 365 Copilot – your copilot for work – The Official Microsoft Blog Posted on March 16. Humans are hard-wired to dream, to create, to innovate. Each of us seeks to do work that gives us purpose — to write a great novel, to make a … Microsoft 365 ‘Copilot’ uses AI to automate…


  • When all about is a sea of artificially intelligent content

    I started out this post with the intention of exploring AI assisted writing and images on WordPress – a test run of some new functionality that has just been released. But then it turned into a set piece, a critique even, on writing in the age of AI. Since I both write and am a…


  • SenseMaking from the Web

    Rules for sustaining peak performance as we grow older Posted on March 2. Recent discoveries in embodied cognition, flow science, and network neuroscience have revolutionized how we think about human learning. On paper, … Zooming Out: The Power of Putting Things in Perspective Posted on February 28. Shortly after the publication of my book Callings,…


  • SenseMaking from the Web

    ChatGPT and LLM-based chatbots set to improve customer experience Posted on February 10. Large language model–driven artificial intelligence (AI) chatbots burst into prominence in recent weeks, capturing enterprise leaders’ attention across various industries. One such chatbot, ChatGPT, made especially notable waves in the tech world, garnering over 1 million users within a week of its…


  • SenseMaking from the Web

    Rethinking Hierarchy Posted on January 27. For all the hype and promise swirling around the idea of eliminating management to create agile, flat organizations, bosses and corporate hierarchies … Creativity training: How to develop creative skills in employees Posted on January 27. By developing skills like divergent thinking and collaboration in the workforce, creativity training…


  • Could blogging get a new lease of life with generative AI tools

    I’ve been blogging on and off for the last 20 years and have seen its fortunes come and go. All kinds of things have been thrown at it, none more powerful than social media with its short form. Longer form pieces though, as long as well written, still endure and add value. Now with generative…


  • SenseMaking from the Web

    Artificial Intelligence Is Coming for Human Creativity Posted on January 19. Animal behaviorists have already disputed the uniqueness of human cognitive ability. Another blow to our hubris is now posed by the digital … Zoom Doesn’t Cut It as Corporate Travelers Seek More Conference Networking Posted on January 17. Skift Take A new report from…


  • Sense Making with ChatGPT – Office vs Remote Work

    A sense making session I recorded focused on the trade-offs between office and remote work for employer and employee. It makes use of good old fashioned human thinking (that’s moi I’m referring to 😉) but sense checked with ChatGPT (as a way to test ChatGPT). I think this summary says it all but watch the…


  • SenseMaking from the Web – bumper holiday edition

    Communicating with chatbots Posted on January 6. The old saying “work smarter not harder” takes on a new meaning for communicators in 2023, thanks to A.I. text generators. Why it matters: Advanced … What trends will define the world of work in 2023? Posted on January 5. Business leaders could be forgiven for hoping that…


  • SenseMaking from the Web

    The Bezos Blueprint: The Communication Secrets of the World’s Greatest Salesman Posted on December 15. Carmine Gallo is a columnist, keynote speaker, Harvard instructor and CEO communication coach. Gallo is also a former anchor and correspondent for … Boost Your Customers’ Experience With This Operating Model Posted on December 15. Adopting this model will help…


  • SenseMaking from the Web

    How to Communicate Your Company’s Strategy Effectively Posted on November 30. For too long, communicating strategy has been an afterthought. Executives have shared long, bombastic documents or withheld critical information and expected people to just “get it.” And it hasn’t worked. Greater external uncertainty, collaboration, employee anxiety, and organizational openness … Three Pillars of User…


  • SenseMaking from the Web

    3 science-backed ways to train your brain to have a growth mindset Posted on November 11. There’s a key link between helplessness and mastery, it’s worth figuring out. A growth mindset is the belief that a trait (like intelligence or resilience) is malleable and can be developed through hard work, good strategies, and the ability…