InnerVentures

  • Real-World Applications of Generative AI – Sales

    Generative AI is revolutionizing various industries from art to medicine. Discovering its potential impact and current use cases is still at an early stage and I have being doing a bit of that under the AI tag. Generative AI describes algorithms (such as ChatGPT) that can be used to create new content, including audio, code, images, text,…

    Stephen Danelutti

  • Microsoft and the employee experience journey matrix

    This is a continuation of some work I started in this post: The Employee Experience Journey Matrix. In that post I started out mapping the employee experience journey in a matrix and I plotted some of the key factors or considerations within that. Now, because of the work I do at Microsoft (disclosure), I wanted…

    Stephen Danelutti

  • Collaboration doesn’t happen in a vacuum – be intentional and contribute

    One thing comes up repeatedly from customers in my business (which is to make them successful with productivity software) – they blame the tools before themselves. That stands to reason, who wants to look to themselves for blame. But I am astounded sometimes by the naivety and logic. And its not as if virtual collaboration…

    Stephen Danelutti

  • Cutting bureaucracy – 5 ways to sharpen your scissors

    I’ve been on the case for cutting bureaucracy before in relation to my profession, customer success. Beyond that, there are so many good reasons for doing it. It’s the bane of modern life and often the preserve of large, monolithic organisations. But no one is immune and especially in an already chaotic and complex world,…

    Stephen Danelutti

  • Stop waiting for the permission bus

    I’ve made it analogous to waiting for a bus, this whole topic of permission, and how it pertains to work. What I mean is I often see teams or individuals waiting for permission before they take any action. Sometimes they know who they seek permission from, often not – they are just waiting for someone…

    Stephen Danelutti

  • Why globalisation is still important despite headwinds and here is how to leverage it

    I’ve just returned from a week in Japan with colleagues from all over the world – the featured image has yours truly pictured in one of sessions we held 😎 I look after Microsoft Japan’s global accounts in EMEA (disclosure) from a customer success point of view – these are global companies with regional operations…

    Stephen Danelutti

  • SenseMaking from the Web

    How “Corporate Explorers” Are Disrupting Big Companies From the Inside Posted on August 25. A unique breed of entrepreneurs is creating innovative ventures — without launching startups or chasing VC funding. Meeting fatigue is an IT problem. Here’s how async can help Posted on August 22. The role that meetings (especially virtual ones) play in…

    Stephen Danelutti

  • How Microsoft Viva can drive Performance – Correlating and Tracking Business Outcomes

    I’m doing a lot of Microsoft Viva work with customers (disclosure) as well as working on a trend report on a related subject, so I am constantly thinking about where this work leads to. The obvious question is what kind of business outcome you are trying to achieve and how do you measure it. This…

    Stephen Danelutti

  • Microsoft 365 customer questions – Teams chat pop out for improved collaboration

    Q – How can I chat and collaborate on a file at the same time I was having a chat with a customer on Microsoft Teams and we were discussing the content of a PowerPoint file. The file was open for both of us in the desktop version of the PowerPoint App. I was referencing…

    Stephen Danelutti

  • Microsoft Viva goes vertical – sales productivity module announced

    I have been writing a lot on Microsoft Viva lately since I work with customers on it (disclosure) and since it is an employee experience platform (EXP), I am working on a new trend report that is related: Employee Customer Experience Connection. More specifically, I have been saying in relation to my work and the…

    Stephen Danelutti

  • Features that Delight – Outlook Calendar Board

    The new Calendar Board view is only available in Outlook Web App at the moment but coming to the client soon. It is a delightful tool that still lets you work in calendar view but add a whole host of Applets and integrations alongside it in a zoomable canvas – very productive indeed. There is…

    Stephen Danelutti

  • The compelling reasons to find and trust your inner voice

    Ironically, the basis for this post was formulated after reading the thoughts shared by the author of a book I am currently reading, which in turn is based on the thoughts of someone else. The essence of the thought is that too often we are swayed and influenced by others rather than finding and trusting…

    Stephen Danelutti

  • Creativity Boosters to get you in the Flow – 4 of 4 – Nature

    We all know Creativity at work is important. It is a leading driver of innovation and it boosts productivity. And when you are in the right flow, you are more creative and productive. Other than having a formulaic approach to better flow (Formula pins down what gets people in the “Flow”) we all want to…

    Stephen Danelutti

  • Creativity Boosters to get you in the Flow – 3 of 4 – Meditation

    We all know Creativity at work is important. It is a leading driver of innovation and it boosts productivity. And when you are in the right flow, you are more creative and productive. Other than having a formulaic approach to better flow (Formula pins down what gets people in the “Flow”) we all want to…

    Stephen Danelutti