These are worthy areas of effort (work or fun) that I have captured in separate pages – click through for more detail. I like to think of them as a portfolio of adventures. I hope you have as much fun viewing them as I had creating them.
Agentic AI
This guide provides a concise, practical roadmap for organisations aiming to move beyond AI experimentation into scalable, value-driven deployment of agentic AI solutions. It is based on my last years’ experience working in this area at Microsoft (disclosure) where I’ve been deeply involved in various projects with multiple customers. I am also experimenting heavily outside […]
Running Hackathons
This guide is born out of my work at Microsoft (disclosure) and beyond. No sensitive information is shared in this guide. These are short, informative guides created using Canva and made available in PDF files you can download and read on the go (they are optimised for mobile). Here is a post on how to best […]
Employee Customer Experience Connection
This is my fourth trend report. Find out more about the new one I am working on and past reports here: Trend Watching. I created this one as a PDF that you can download. The intention is to facilitate audience ease of access and reading. Using PDF Expert which is an App you can download […]
As a Service
I’ve written two trend reports before this one, both available only on iBooks. I chose iBooks because my intended audience were most likely to have the devices that can access them. This time for my third, I’m moving away from iBooks and I created it in PDF. The intention is the same with regard to […]
Hackathon Success
I’ve written about how Hackathons are a key intrapreneurial activity and route to innovation which includes various approaches I’ve adopted. I’ve captured how I’ve used my adventures helping customers adopt some of those approaches to good effect and to disrupt their innovation efforts. I’ve also published a guide on running them: Running effective hackathons (paid for). […]
Thought Leadership
After dissolving the business I had started (more on that here: Birth of Enterprise Social) I continued using the brand to create a platform for thought leadership. I originally had some thoughts around thought leadership (funny that :) in an enterprise environment but decided to put it into practice for myself – see diagram for […]
Collaborative Workplaces
I’ve worked on several software product development, implementation and support projects (owned many too from a company owner point of view – more on that here: Birth of Enterprise Social). A lot of them have centred around supporting collaborative workspaces. That is to say the use of social technology platforms to facilitate collaboration, content creation and […]
Crowdsourced Innovation
I’ve worked on several software product development, implementation and support projects (owned many too from a company owner point of view – more on that here: Birth of Enterprise Social). A lot of them have centred around supporting innovation. I’ve even helped with the selection of solutions in this space – more on that here: Technology […]
Birth of Enterprise Social
I started my own business in 2006 called Netociety first and then eventually renamed it to Socialwrks. I ran it for about 6 years. Initially the business was based on the back of Confluence. Confluence started out as an enterprise wiki. A platform developed by Atlassian at the beginning of the enterprise social movement that […]
Startup Innovation
I’ve written two trend reports on iBooks only. I chose iBooks because of my intended audience – senior executives who are most likely to have the devices that can access them. The process of publishing for iBooks is also super easy by using iBooks Author – software that manages the creation and publishing side of […]
Mindful over Mind Full
I’ve written two trend reports on iBooks only. I chose iBooks because of my intended audience – senior executives who are most likely to have the devices that can access them. The process of publishing for iBooks is also super easy by using iBooks Author – software that manages the creation and publishing side of […]
Experience and Subscriptions
Customer Success Managers are the workforce of the experience and subscription economy. Usage is the currency of the customer success manager who in turn is the custodian of success. That success can be quantified through customers (or users) of a technology platform, using a platform and deriving value from it.
Disrupting Innovation
Let’s be frank, innovation could do with some innovating. Startups are leading the way. My experience running a startup, working at several and through mentoring startups, has given me unique insights into how well they are positioned to disrupting not just markets, but innovation itself. I wrote a trend report about this: Startup Innovation. Hackathons […]
Product Need Fit
Having supported technology from the customer as well as vendor side, I am well placed to help organisations with their technology selection. I’ve been working in the technology business for a long time now and founded a company that first resold and consulted around third party software. We then moved on to developing and selling […]
InnerVentures 