Product Need Fit

Having supported technology from the customer as well as vendor side, I am well placed to help organisations with their technology selection. I’ve been working…

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Disrupting Innovation

Having run one, worked in several and through mentoring startups, I’m uniquely positioned to help organisations take the best approaches to innovating like them. Hackathons…

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Experience and Subscription Economy

Customer Success Managers are the workforce of the experience and subscription economy. Usage is the currency of the customer success manager who in turn is the custodian of success. That success can be quantified through customers (or users) of a technology platform, using a platform and deriving value from it.

Sense Making

I love doodling. I use Paper and Pencil from Fifty Three. I create doodles for work and fun. Here are some of my favourites covering…

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Mindful over Mind Full

I’ve written two trend reports so far, both available on iBooks only. I chose iBooks because of my intended audience – senior executives who are…

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Startup Innovation

I’ve written two trend reports so far, both available on iBooks only. I chose iBooks because of my intended audience – senior executives who are…

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A Fire in my Head

I love doodling. I use Paper and Pencil from Fifty Three. I create doodles for work and fun. Here are some of my favourites covering…

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Birth of Enterprise Social

I started my own business in 2006 called Netociety first and then eventually renamed it to Socialwrks. I ran it for about 6 years. Initially…

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Crowdsourced Innovation

I’ve worked on several software product development, implementation and support projects (owned many too from a company owner point of view – more on that…

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Collaborative Workplaces

I’ve worked on several software product development, implementation and support projects (owned many too from a company owner point of view – more on that…

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Thought Leadership

After dissolving the business I had started (more on that here: Birth of Enterprise Social) I continued using the brand to create a platform for…

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