InnerVentures

  • Why do we work if not for meaning

    This is a gloss on an Annie Dillard piece when she was writing about writing. I read her classic book called The Writing Life not too long ago and this excerpt stuck with me. I thought it could easily apply to many things but especially work. If you want to find the original piece, go…

    Stephen Danelutti

  • The Business Impact of Employee Experience on Customer Experience

    I am working on a new trend report covering this topic in part and this is based on the work I do (disclosure) – more on the report here: Employee Customer Experience Connection. One of the primary assumptions I’m exploring for the report is that effectively driving a positive employee experience has interrelated benefits on…

    Stephen Danelutti

  • Microsoft Viva keeps growing – roundup of latest announcements

    I have some new announcements to share on this subject, or should I say Microsoft has (disclosure) and the full details are captured in this blog post: Empower and energize employees with Microsoft Viva | Microsoft 365 Blog. In this post I just wanted to capture a few things I think are particularly noteworthy, especially…

    Stephen Danelutti

  • Why globalisation is still important despite headwinds and here is how to leverage it

    I’ve just returned from a week in Japan with colleagues from all over the world – the featured image has yours truly pictured in one of sessions we held 😎 I look after Microsoft Japan’s global accounts in EMEA (disclosure) from a customer success point of view – these are global companies with regional operations…

    Stephen Danelutti

  • Infinite experience at the intersection of employee and customer

    As I have written a trend report on the subject (Employee Customer Experience Connection), I’m always on the lookout for new indicators that the trend is catching on through the writing or research of others. I’ve found two such pieces just today which are definitely good indicators, especially of the “connection” part. The first is…

    Stephen Danelutti

  • How Microsoft Viva can drive Performance – Correlating and Tracking Business Outcomes

    I’m doing a lot of Microsoft Viva work with customers (disclosure) as well as working on a trend report on a related subject, so I am constantly thinking about where this work leads to. The obvious question is what kind of business outcome you are trying to achieve and how do you measure it. This…

    Stephen Danelutti

  • Microsoft 365 customer questions – Teams chat pop out for improved collaboration

    Q – How can I chat and collaborate on a file at the same time I was having a chat with a customer on Microsoft Teams and we were discussing the content of a PowerPoint file. The file was open for both of us in the desktop version of the PowerPoint App. I was referencing…

    Stephen Danelutti

  • Microsoft Viva goes vertical – sales productivity module announced

    I have been writing a lot on Microsoft Viva lately since I work with customers on it (disclosure) and since it is an employee experience platform (EXP), I am working on a new trend report that is related: Employee Customer Experience Connection. More specifically, I have been saying in relation to my work and the…

    Stephen Danelutti

  • Features that Delight – Outlook Calendar Board

    The new Calendar Board view is only available in Outlook Web App at the moment but coming to the client soon. It is a delightful tool that still lets you work in calendar view but add a whole host of Applets and integrations alongside it in a zoomable canvas – very productive indeed. There is…

    Stephen Danelutti

  • Employee Experience platform offering grows with new Microsoft Viva modules

    I’m writing this post because I am working on a new trend report covering the subject: Employee Customer Experience Connection. So I have an interest in new developments in related fields and I also want to use these posts as a way to collate all these new developments so I can add them to the…

    Stephen Danelutti

  • Features that delight and distress when switching tech tools

    Normally I talk about the former, features that delight, when I review any new use of technology or features I’ve come across. But there is most definitely times when distress is the case. And so in this post I have examples of both. Spike in delight First up is a new email app I tried…

    Stephen Danelutti

  • Starting a business remote first – 10 priorities

    I mentor startups from time to time, in my spare time. I am doing so at the moment with one. I am bringing my past experience to bear starting and working in startups and I’ve also written an eBook on a related subject. In the current case though, it’s more my current experience I am…

    Stephen Danelutti

  • Navigating the modern work landscape – impact and effort

    As things have shifted so dramatically over the last few years and there is no sign of it abating nor of going back to normal, I wondered what that meant for modern work. Time for a DanelDoodle. This is a really high-level view and naturally I will have missed key elements. But I just wanted…

    Stephen Danelutti

  • Microsoft Teams and CRM for Sales Productivity

    Bringing CRM tools into Microsoft Teams makes sellers more collaborative with the intention of making them more productive, ultimately to drive top line growth. Microsoft where I work (disclosure) positions this as collaborative Apps that keep you in the flow of work. I’ve already written about the work I am doing with customers on this…

    Stephen Danelutti