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Product led growth is not a panacea – it is a good start
Imagine not having to employ any sales or customer success people or adopt any of the tactics they use – because the product sells itself or gets utilised by users without any help. I’m being facetious, but in a nutshell that is the promise of product led growth.
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Productivity is not about place and balanced views are required
If the outdated and ironic view in the DanelDoodle above does not seem familiar to you, then you have probably been living under a rock, in your living room perhaps. Or under your desk in the office 😬 It’s no secret many leaders equate being in the office with being productive. This Harvard Business Review…
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A review of the new Microsoft Whiteboard
Naturally I used Microsoft Whiteboard for the review itself. I then exported an image of it and that is what you see above. This is not so much a feature overview since you can find that all here: Welcome to the new Whiteboard! That was the announcement post from a few days ago. This is…
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Productivity – we have a problem
There has been a flurry of bad press for productivity recently, especially in relation to remote work, but in general too. This is not entirely a new thing – see this pre-pandemic post from a Global Government Forum on The productivity problem: causes, consequences and cures. Two recent discussions around productivity have spurred on this…
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Minding the accelerating technology gap
Even if every company is now a tech company, there is still a massive gap between the early and fast adopters and the laggards. It goes beyond the chasm of initial technology adoption because now the assumption is all companies have to be using technology in some form or other to compete. The question is…
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The post pandemic organisation’s hierarchy of needs
This is a long overdue follow-up to a piece I doodled and wrote about way back in 2016: The Modern Organisation’s Hierarchy of Needs. For two main reasons its due an update. The clue to the first is in the original title. Anything that lays claim to being modern needs a revisit at least every…
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Marketing sales and customer success for 360 degree effectiveness
In line with some recent work I’ve been doing working with colleagues in sales and marketing, I created a doodle and had some brief additional thoughts around this topic. These thoughts in the form of a DanelDoodle are a little heavier on the sales side. I do work very closely with sales people because I…
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Jobs of the future will be what robots cannot do
The title of this post actually comes from a video I viewed on Big Think way back in 2016. It was a short video by renowned American physicist, Michio Kaku. I’ve just searched the site extensively to try and find it again but couldn’t. Good thing I downloaded a copy at the time and uploaded…
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Innovation has never been more problematic or needed – 3 things you can do
Everyone wants innovation, no one wants to innovate. It’s similar to change. Therein may lie the rub. They are such broad terms, they may have lost their significance. But the problem goes beyond lack of interest, there is a lack of purpose or organisation/management, the pace of change, all and more contribute to this situation.…
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5 ideas who’s time has come
This was more fun (to doodle) than anything else. But there is some data to back the ideas up, or at least sources I used to make my points. More than anything though, these 5 ideas are deep rooted feelings I have based on reading and experience over time. Anyway, here are some of my…
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SenseMaking – The Customer Success Superpower
SenseMaking is not just for those in the Customer Success business. That post links to a report on skills of the future and SenseMaking is very much one of them, for all future workers. In an increasingly complex and noisy world you can see why. For Customer Success it makes even more sense.