InnerVentures

  • Microsoft 365 customer questions – Viva Amplify boosting internal comms

    I have written about Microsoft Viva before, in relation to an employee experience trend report I am working on as well as in answer to other customer questions on the multiple Viva modules being rolled out. As that roll out continues, I continue to address the new opportunities and questions that arise. Past posts below…

    Stephen Danelutti

  • SenseMaking from the Web

    The missing apex of Maslow’s hierarchy could save us all Posted on October 28. In his later years, psychologist Abraham Maslow added a new apex to the pyramid of human needs: self-transcendence. It’s Time to Rethink the Employee Experience Posted on October 28. The research found that 96% of survey respondents consider recruiting CX employees…

    Stephen Danelutti

  • Features that delight – delayed receipt and sending of messages

    I love some of the options we are given to skip receiving something or delay sending something. The benefits are many, chief amongst them that you have the time to address the message properly at a later stage. This works in both instances, i.e. you snooze the message to a time when you can address…

    Stephen Danelutti

  • SenseMaking from the Web

    Growth hacking is really just growth testing Posted on October 10. Who knew that “growth hacking,” a term coined in 2010 by Sean Ellis, the first marketer at Dropbox, would become so commonplace in 2022? Considering the fact that growth marketing wasn’t even a formal function at startups 12 years ago, I think it’s okay…

    Stephen Danelutti

  • Why do we work if not for meaning

    This is a gloss on an Annie Dillard piece when she was writing about writing. I read her classic book called The Writing Life not too long ago and this excerpt stuck with me. I thought it could easily apply to many things but especially work. If you want to find the original piece, go…

    Stephen Danelutti

  • SenseMaking from the Web

    3 simple tricks for driving change in your workplace, no matter your role Posted on October 7. The authors of ‘Hack Your Bureaucracy’ explain a central misunderstanding about getting things done: change happens just because the person in charge declares it should. In our experience, too many people think that the president—or your CEO, organization…

    Stephen Danelutti

  • Launching a business in a recession – 4 of 4 – Selling

    This is a post in a series of four detailing how you can start a business during a recession (find them all eventually under the startup innovation tag). I think it is a commonly held view that we are about to enter into or are already in a recession. For whatever reason you are thinking…

    Stephen Danelutti

  • Unlocking Potential

    I’d like to think this is one of my superhero skills. Maybe it’s because of the mentoring work I do. I am often trying to figure out, with the individuals in the company’s I mentor, or simply the individuals I meet, how to unlock their potential. A lot of the time they are young people,…

    Stephen Danelutti

  • The Business Impact of Employee Experience on Customer Experience

    I am working on a new trend report covering this topic in part and this is based on the work I do (disclosure) – more on the report here: Employee Customer Experience Connection. One of the primary assumptions I’m exploring for the report is that effectively driving a positive employee experience has interrelated benefits on…

    Stephen Danelutti

  • SenseMaking from the Web

    Empower and energize employees with Microsoft Viva | Microsoft 365 Blog Posted on September 23. Work trend index pulse report When employees thrive, companies flourish. Microsoft Viva, the first integrated employee experience platform for the … Looking at 320 pitch decks, here’s what science tells us works best Posted on September 23. Investors are spending…

    Stephen Danelutti

  • Microsoft Viva keeps growing – roundup of latest announcements

    I have some new announcements to share on this subject, or should I say Microsoft has (disclosure) and the full details are captured in this blog post: Empower and energize employees with Microsoft Viva | Microsoft 365 Blog. In this post I just wanted to capture a few things I think are particularly noteworthy, especially…

    Stephen Danelutti

  • Launching a business in a recession – 3 of 4 – Pre-Launch

    This is a post in a series of four detailing how you can start a business during a recession (find them all eventually under the startup innovation tag). I think it is a commonly held view that we are about to enter into or are already in a recession. For whatever reason you are thinking…

    Stephen Danelutti

  • Framing your customer success efforts for success

    In your customer success efforts, especially when you are going deep with several high touch engagements, you have to think about how to spread yourself for maximum effect. It may be exacerbated when you have several customers each with several engagements. How do you choose what will benefit the customer the most with scarce resources…

    Stephen Danelutti

  • SenseMaking from the Web

    The Value of Content: Subscriptions and the Passion Economy | Digital Marketing Resource Hub Posted on September 9. Have we now reached the point where the average internet user accepts that good content is worth paying for? Host Will Francis and digital marketing … The Rise Of The Rundle: A New Trend For Subscription-Based Services…

    Stephen Danelutti